In general, you can visit the MAK Grills web site (the “Site”) without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the email addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. MAK Grills utilizes this information (“behavior profiles”) to measure the use of our Site and to improve the content we offer.
We may share with third parties experimental information or other data which does not personally identify users of our site. MAK Grills is the sole owner of the information collected on this Site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. MAK Grills collects information from our users at several different points on our website.
Like many web sites we use “cookies” to enable us to remember your password, to help us identify the portions of our Site that may be the most relevant for your needs, and to help us identify other products or services that may be of interest to you or others. A cookie is a small piece of information that a web site can store on your web browser and then retrieve at a later time.
However, do note that if you disable or reject cookies, the user may not be able to participate in any of our contests or monthly drawings that take place by email. Cookies can also enable us to track and target the interest of our users to enhance the experience on our site.
We also utilize IP addresses to analyze trends, administer the site, track users’ movement and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information. If a user wishes to subscribe to our newsletter, for example, we ask for contact information such as name, email, phone number so that we can contact you.
We use your email address to contact you to respond to your inquiries or to provide information on products or services to you. To help us determine whether you have received an email from us, and to help us make emails more useful, we may receive a confirmation that you have opened an email from us. If a user elects to use our referral service for informing a friend about our Site, we ask them for the referring party’s name and email address. MAK Grills will automatically send the referrer party and invite them to visit the site. MAK Grills stores this information for the sole purpose of sending this one-time email. The referrer may contact MAK Grills to request the removal of this information from our database.
In addition, we also send user periodical and site and service monthly updates. Members are not able to unsubscribe from service announcements which contain important information about the service. We communicate with the user to provide requests and services in regards to issues related to their account by email or phone. We also send all new members a welcoming email to verify password and username. Established members will occasionally receive information on product services, special deals and a newsletter. You may opt out of receiving emails from us if you choose.
Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore we do not knowingly attempt to solicit or receive any information from children. Our terms and conditions of use require that any registration may only be made by those of age 18 or older and that any product or service purchases may only be made by those 18 or older.
If we have reason to believe that the information is being provided by a child under the age of 18, MAK Grills will not collect the information without parental consent or parent notification, which will include the opportunity for the parent to prevent the use of the information or to prevent the child’s participation in the activity. Without parental consent, online information will only be used to respond to an unsolicited request and for no other purposes. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
We maintain numerous security standards and procedures to help prevent unauthorized access to confidential information about you. Our site uses encryption technology digital certificates, secure commerce servers and authentication to protect your Personally Identifiable Information. We update and test our security technology on an ongoing basis. We take reasonable steps to destroy or permanently de-identify Personally Identifiable Information if it is no longer needed for any purpose for which the information may be used or collected.
Procedures are in place limiting employee access to Personally Identifiable Information to those employees who have a business reason to know such information about you. We train our employees about the importance of confidentiality and maintaining the security of your information. We take appropriate disciplinary measures to enforce our employee’s privacy responsibilities. It is also important for you to help protect against unauthorized access by signing off our Site each time you finish using the Site.
While we use our best efforts to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to Personally Identifiable Information. Our employees must use password-protected screen savers when they leave their desk. When they return, they must reenter their password to regain access to your information. Further, all employees are kept up-to-date on our security and privacy practices. In addition, the servers that store Personally Identifiable Information are kept in a secure environment.
If you have any questions about the security of this information you can send us an email at [email protected]
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