Limited Lifetime Warranty

We make one promise to the MAK Family—we will take care of you. If your grill or its components are found to be mechanically flawed or defective, we will replace them free of charge (shipping excluded) for the duration of the life of the grill. This warranty applies to the original owner of the grill and is not transferrable.

We provide a warranty against defects in materials and workmanship for all original equipment and replacement parts supplied by MAK GRILLS, as specified below.

This warranty does not cover:

  • Defects or damage resulting from:
    • Normal wear and tear
    • Improper assembly
    • Corrosion
    • Improper maintenance
    • Improper use
    • Installation of components, parts, or accessories not originally intended for or compatible with the grill as sold
    • Accident, misuse, abuse, or neglect
    • Loss or theft
  • Any damage or defect to powder coat finish on the unit
  • Accessory products (meat probes, covers, etc.)

This warranty applies to all 2019 model MAK Grills or newer. Proof of purchase required.

MAK GRILLS obligation under this warranty is limited to repairing or providing a replacement for any part found by MAK GRILLS to be defective. MAK GRILLS is not responsible for any reassembly of the replacement part. All products must be returned to MAK GRILLS at the owner’s expense and inspected by MAK GRILLS staff before a replacement is given.

MAK GRILLS does not pro rate or offer partial credit. Customer should inspect the unit on purchase for any defects and immediately contact the retailer of any apparent damage for which the retailer may be responsible.

If you did not purchase your grill from MAK GRILLS or an official MAK distributor, this warranty is void.

This warranty is void if the unit is not assembled or operated according to the operation instructions provided with the unit, components, accessories, or fuels not compatible with the unit have been used, or the unit has been used in a commercial or food service application.

This limited warranty is in lieu of all other warranties, statutory or otherwise, express or implied, including warranties concerning fitness for a particular purpose, merchantability, quality or condition. Any and all other representations and warranties made by MAK Grills or any THIRD-PARTY distributor or retailer are hereby waived.

Contact MAK GRILLS at [email protected] in order to submit a warranty claim.